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Ship Scrap to Kitco

Below you'll find information to help you get your metals to us on time, safely, and in a manner to get your order processed and payment received in a timely fashion. Note, scrap can only be sold to Kitco buy businesses related to the precious metals industry and an account in the name of your business must be open and approved before selling. 

  1. How do I prepare and package my materials for shipment?

    To expedite the processing of your sale and to receive your payment with minimal delay, please prepare and separate your material as follows:

    Material

    Notes on preparation, packing and valuation

    Gold bullion
    • Separate your bullion by purity (14k, .900, 22k, 24k, etc.)
    • Separate jewelry from coins
    Silver bullion
    • Separate your bullion by purity (pure 999 or sterling 925)
    • Remove bars and coins from plastic protectors, capsules, books, etc
    Melted bars (scrap that has
    been melted down to a
    single bar)
    • No special packaging instructions
    • All melted bars need to be assayed
    • Click here to see applicable assay charges
    Gold jewelry
    • Sort jewelry into separate bags by purity (10k, 14k, 18k, etc)
    • Clearly indicate the purity (karat) and weight of the contents on each bag
    • Remove any stones and gems before sending jewelry
    • Kitco does not pay for any stones or gems
    • Stones and gems will be discarded and a fair weight for these will be deducted from the total jewelry weight (this does not apply to lots being melted)
    Silver jewelry
    • Remove any stones and gems before sending jewelry
    • Kitco does not pay for any stones or gems
    • Stones and gems will be discarded and a fair weight for these will be deducted from the total jewelry weight (this does not apply to lots being melted)
    Watches
    • Remove mechanisms and face glasses
    • Remove bands not made of precious metals
    • Bag watches separately from other scrap
    • Indicate the purity and the weight on each bag
    Filings
    • Sift the material to clean the filings
    • Indicate the weight of the material on the bag
    • Dirty (un-sifted) material will have to be assayed for a fee
    Polishings
    • Call 1 877 775-4826 before shipping polishings
    • Separate polishings from all other scrap
    • Place polishings in garbage bags
    Dental gold
    • To avoid melt and assay charges, remove all teeth
    • Bag white gold and yellow gold separately
    • Bag separately from other gold scrap
    • Indicate weights on the bags
    Unused dental material*
    • Bag separately from other scrap
    • Include manufacturer's certificate indicating metals present if the material is in its original sealed packaging
    Silver-containing U.S. and Canadian currency coins
    • Separate coins by purity
    • Do not roll coins
    • Pack coins in bags/containers that are sturdy enough to hold them
    • Clearly indicate the weight and purity (or year) of the contents on each bag
    Silver knives with stainless steel blades
    • Remove steel blades from knives\
    • Kitco will deduct 90% of the weight before buying if blades are not removed
    Silver candlesticks
    • Bag separately from other scrap
    • Remove paste/filling and other non-metallic material from the base
    • Kitco will deduct 90% of the weight before buying if non-metallic material is not removed
    Silverware
    • Separate silverware into the following five categories:

     

    • Sterling knives
    • Candlesticks
    • Sterling silverware that has no solder (plates, forks, spoons and butter knives with silver blades)
    • Silver that is 80% pure rather than 92.5% Sterling
    • Everything else
    • Remove all wax and steel rods from filled silverware (like candlesticks, for instance)
    • Kitco will determine the approximate weight to be deducted if the material is not suitably prepared as instructed
    Electrical contacts
    • Remove as much nonmetallic material as possible
    • Bag separately from other scrap
    • Gold contacts (we accept only gold fingers) must be in quantities sufficient to cover assay charges (generally, around 5 kg)
    Gold filled
    • Bag separately from other scrap
    Gold plated
    • Bag separately from other scrap
    Placer gold
    • Kitco buys placer gold only after melt and assay results
    Photo flakes
    • Dry photo flakes before dispatching
    • Kitco buys photo flakes only after melt and assay results
    Batteries
    • Kitco buys only silver oxide batteries and not lithium or any other type of battery
    Odd items (e.g. carpets)
    • Kitco buys odd items such as carpets from work areas
    • Carpets must contain metal in quantities sufficient to cover assay charges
      

    *Please note Kitco does not refine nor purchase silver amalgam.

    Is it necessary for me to separate my material?

    Yes. To accelerate processing times, Kitco recommends that you separate all your material (as instructed above) and indicate their weights clearly on the bags.

    How should I ship my materials to Kitco?

    To ship your scrap metal to Kitco:

    • Create a packing slip after separating, weighing and identifying your material. Note that you must have a Kitco account to create a packing slip and that you will have to enter your Kitco account number into the packing slip. You can create a packing slip online or call 1 877 775-4826 for assistance (Monday to Friday, 8:30 a.m. to 10:00 p.m. ET).
    • Print a copy of your packing slip and place it inside the package with the material. Be sure to indicate your Packing Slip Reference Number on the outside of your package to accelerate processing times. If more than one box is needed, please include a copy of the packing slip in each package and indicate on each package that it is part of a set of multiple packages by writing: Multiple Packages – 1 of 3, Multiple Packages – 2 of 3, and so on.
    • Use heavy-duty boxes with strong packing tape and double-box your materials. Pack them so that items do not move around during shipping. Please do not overstuff your packages. Shipments that are received by us in a damaged condition will be refused and returned to you for a content audit at your expense.
    • Kitco recommends shipping all precious metals by registered and insured mail.

    For more detailed information on how to pack your products, download our shipping instruction sheet. Shipments that are packaged exactly as instructed with all the relevant information provided as requested will be processed faster than those that are missing any information.

    Where should I ship my material?

    If you are shipping from the USA, you should ship your material to our Rouses Point facility. If you are shipping from Canada, you should ship to our Montreal office. The full address and instructions will appear automatically on your Kitco packing slip.

    If you are shipping from outside North America, we recommend shipping to the office to which the shipping costs will be the lowest.

    Please note that Kitco is not responsible for the customs clearing, duties, or transportation on any package.

    Do I have to complete a packing slip online before shipping my material to Kitco?

    Yes, we do require you to complete a packing slip and include it with any material that you send us. By creating a packing slip and indicating the generated reference number on the outside of your package, you will ensure that we have at hand all the relevant information required to process your sale without any delays.

    Note however, that you must have a Kitco account to create a packing slip and that you will have to enter your Kitco account number into the packing slip.

    Click here to create your packing slip.

    Does completing a packing slip mean that my prices are confirmed?

    No. The price for a sale can only be confirmed by calling 1 877 775-4826 from Monday to Friday, 8:30 a.m. to 10:00 p.m. ET. For further information, please see our Confirming a price FAQs.

    Can Kitco ever refuse my package?

    Yes, there are three conditions under which Kitco can refuse your package:

    • Kitco will refuse to take delivery of your package if it appears to have been tampered with. To minimize the likelihood of this happening, please follow the instructions listed under “How do I prepare and package my materials for shipment?”
    • If the items that you send to us are found to contain metal contaminants beyond certain acceptable limits, they may be impossible to refine and we may have to refuse your package.
    • If you are an individual and send us precious metal scrap. For more information on what types of items individuals and companies can sell to Kitco, see “Who can sell scrap metal?”

    If your package is refused by Kitco, it will be returned to you at your expense (including the cost of insurance, if you desire it).

    Kitco also reserves the right to cancel your sale if your metals are found to be contaminated. Should your sale be cancelled, you may be liable to pay an administrative fee and reimburse Kitco for any market loss sustained as a result of the cancellation

    Can I have my material returned to me?

    Yes. You may choose to have your material returned to you at any time up until the point at which we send your payment.

    If you choose to have your material returned before it has been tested, the following fees will apply:

    1. Return shipping fee (depending on weight and method of shipping)
    2. An administrative fee of $50 (if a price has been confirmed for your sale)
    3. Depending on how the market moves, repayment for any market loss that Kitco may sustain (if a price has been confirmed for your sale)

    If you choose to have your material returned after it has been tested, the following fees will apply:

    1. A $70 handling fee
    2. Any applicable processing fees (i.e. melt and assay fees)
    3. Return shipping fee (depending on weight and method of shipping)
    4. An administrative fee of $50 (if a price has been confirmed for your sale)
    5. Depending on how the market moves, repayment for any market loss that Kitco may sustain (if a price has been confirmed for your sale)

    Please note that:

    • The assaying process is destructive and materials that are subjected to it cannot be returned to you in their original condition
    • Once you accept any form of settlement, the material becomes Kitco's property and is melted down
    • Material cannot be returned once you have been paid for it

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