Payments and fees

Payment for purchase transactions is due within three (3) business days of placing your transaction. Payment for a Kitco purchase transaction depends both on your country of residence (or the country in which your principal place of business is located) and the value of your purchase, as follows:

First-Time U.S. and Canadian customers

Kitco can accept the following methods of payment. Read further for more details on each before sending in your payment.

• Bank wire
• Personal/ business check
• Bank check (draft, certified, cashier, money order)
• Credit card
• PayPal
• Funds on Account (FOA)
• E-check
• Online Bill Payment
• Interac e-Transfer®
• Bitcoin

A few quick tips

Use your own bank account. Make sure the name on your payment matches the name on your Kitco account.

Send one payment per order. It Keeps things simple and gets your order moving faster.

Visiting our Montreal counter? You may have a few more options. Give us a call at 1 877 775-4826 or book an appointment before you come in.

Bank Wires

In order to pay by bank wire, please log into your Kitco account.  Our banking information is located under the profile section. If you place an order and select bank wire as a form of payment, you will receive the bank wire instructions through your order confirmation email and a reminder to reference your order number in the note field of your bank wire payment. We recommend printing the instructions and taking them to a teller at your bank, along with your order total. Wire transfers typically arrive at Kitco within 1-3 business days after they're sent. Make sure your payment is sent as a same-day bank wire. ACH payments aren't supported and won't be processed.

Personal / Business Checks

Personal / business checks can be accepted up to $25,000 USD/ CAD. Customers with prior payment history may have an increased limit of $50,000 USD/ CAD.

Personal and business checks are subject to a holding period of five (5) business days from the date of deposit to ensure clearance.

Kitco can only accept checks in U.S. or Canadian Dollars.

When sending us a check, please ensure that it is made out to Kitco Metals Inc. and that your name and account number are clearly referenced on the check, as illustrated here

Before sending your check, make sure the date, amount, spelling and signature are correct. A $35 USD/CAD administrative fee applies if a check is returned. Checks returned by Kitco will be sent to you by regular mail. At your request, we can return your check by courier for a fee of $30 (USD for U.S. dollar amounts and CAD for Canadian dollar amounts).

Bank Checks

Includes certified checks, cashier’s checks, bank drafts, and money orders.

Bank checks can be accepted up to $25,000 USD/ CAD. Customers with prior payment history may have an increased limit of $50,000 USD/ CAD.

Using a money order? Make sure it's issued by a bank. Bank checks are subject to a holding period of three (3) business days from the date of deposit to ensure clearance.

Kitco can only accept checks in U.S or Canadian Dollars.

When sending us a check, please ensure that it is drawn in favor of Kitco Metals Inc. and that your name and account number are clearly referenced on the check, as illustrated here

Before sending your check, make sure the date, amount, spelling and signature are correct. Checks returned by Kitco will be sent to you by regular mail. At your request, we can return your check by courier for a fee of $30 (USD for U.S. dollar amounts and CAD for Canadian dollar amounts).

Credit Card

Depending on shipping address, purchase limits on Credit Cards can be limited to $10,000 or up to $25,000 USD/CAD. Purchases of Kitco Pool or VaultChain can be paid by Credit Card for phone orders only at this time. Payment by credit card for Pool and VaultChain can be limited to $1,000 USD/CAD or up to $5,000 USD/CAD. Some credit card payments may need an additional verification step before we can process them. Orders that go through verification are typically shipped within 48 hours.

PayPal

Depending on shipping address, purchase limits using PayPal can be limited to $10,000 or up to $25,000 USD/CAD. Purchases of Kitco Pool or VaultChain cannot be paid through PayPal. Some PayPal payments may need an additional verification step before we can process them. Orders that go through verification are typically shipped within 48 hours.

FOA

Funds on account, or FOA are funds that you sent to Kitco that are placed in your account with us, to be used towards a purchase, or can be returned at your request. Funds on account are considered cleared when there are no holds placed on the funds. FOA must be clear for the processing of a purchase, or to be returned to you. There is no limit to how much FOA you can hold, and it is available to be held in USD, CAD, EURO, GBP.

E-check

An eCheck lets you pay directly from your U.S. checking account, no paper checks needed. Simply connect your bank account securely through Plaid during checkout or from your Kitco online profile.​

eCheck is available for orders up to $7,500 USD. If you've successfully used this payment method before, you may qualify for a higher limit of up to $50,000 USD. Payments usually take up to 3 business days to clear.

Online Bill Payment

US Bank Accounts - Available to all customers paying in USD through all major banks and several regional banks. Payments are subject to a 5 business day hold before processing is completed. 

Canadian Bank Accounts - Available to all customers paying in Canadian currency through the following banks: BMO, CIBC, RBC, National Bank, Scotia Bank, TD, Simplii Financial, Laurentian Bank, Desjardins, Tangerine and Manulife.

Use the following steps to send your online payment to Kitco:

• Go into the Payments section of your online bank account
• Click "Pay a Bill" and then "Add a Payee"
• Search: “Kitco”, then select "Kitco Metals"
• Enter your Kitco account number as reference
• Complete your payment following the instructions provided on your online banking account

New! Interac e-Transfer®

Kitco accepts Interac e-Transfer® in Canadian dollars from Canadian banks. 

Here's how it works:

1. Sign in to your Canadian online banking service.
2. Send the payment to: interac@kitco.com.
3. No security question needed - Kitco is Auto-Deposit enabled.
4. In the message field, enter the full name and account number associated with your Kitco account. Ex: Kitco Info John Smith 012345678

Bitcoin

Customers can now pay for USD orders up to $10,000 using Bitcoin. This method is fast, secure and easy. To complete your payment, please ensure the transaction is finalized within 15 minutes of checkout. This guarantees the locked-in exchange rate provided by Bitpay. For a successful transaction, we recommend using a wallet that supports the Payment Protocol. A list of recommended wallets is available here. Payments must be sent directly from your wallet. Transactions sent from exchanges such as Coinbase or Poloniex are not supported.

We are only able to accept one full payment per order. Multiple or split payments cannot be processed. Once your Bitcoin payment has been submitted and is awaiting confirmation on the blockchain network, it cannot be canceled.

How to Pay with Bitcoin:

At checkout, just select Bitcoin as your payment method. You'll receive an email with a secure payment link. Click the link, scan the QR code using a supported crypto wallet, review the payment details, and send your Bitcoin. That's it —  quick and easy.

International customers

International customers can pay for their Kitco purchases by any of the following methods:

• Bank wire
• Cleared funds on a Kitco account

If you choose to pay for your transaction by bank wire, bank check, personal check, online bill payment, or funds on your account, a 4% discount will apply. The different payment methods and their immediate applicable discounts are displayed on the product details page of any item you are looking to purchase.

If you are paying us from the funds on your account, you do not need to send us any money. We will deduct the sum you owe us from the funds on your Kitco account.

If you are paying us by bank wire, the beneficiary should be Kitco Metals Inc. Detailed bank wire instructions (address, account number, etc.) will be available on the Transaction Processing page during the checkout process and in the confirmation email that you will receive.

NOTE: To speed up your purchase

1. Log in to your Kitco account and obtain bank wire information from the profile section 
2. Print the bank wire instructions.
3. Confirm the total amount due to Kitco with your financial institution

Wire transfers typically arrive at Kitco within 1-3 business days after they're sent. Make sure your payment is sent as same-day bank wire. ACH payments aren't supported and won't be processed.

If you are paying us by personal or company check, please make out your check to Kitco Metals Inc. and include your name and Kitco account number.  See check example. You may send your check to one of the following addresses

Canadian Residents:

Kitco Metals Inc.
620 Cathcart, Suite 900
Montreal, QC H3B 1M1
Canada

US Residents:

Kitco Metals Inc.
64 Lake Street, Suite 101
Rouses Point, NY 12979
USA

Payments need to come from an account in the Kitco account holder's name. If they don't, we'll return the funds within 7-10 business days. 

• If your entire payment is by bank wire, you cannot pay in multiple currencies but must pay in your transacting currency only
• If a part of your payment is by bank wire, the bank wire component of your payment must be in your transacting currency only
• If part of your payment is by funds held on your Kitco account, you may pay in any of the following currencies:
  • U.S. dollars
  • Canadian dollars
  • Euros
  • British pounds

If you pay in a different currency from the one you purchased in, your payment currency will be converted into the purchase currency at Kitco’s daily currency exchange rate.

Kitco currently accepts Visa and MasterCard for transactions in U.S. or Canadian dollars, with a value up to $10,000 for new accounts or a non-verified shipping address, and up to including $25,000 for verified shipping addresses. Payment by credit card for Pool and VaultChain can be limited to $1,000 USD/CAD or up to $5,000 USD/CAD for phone orders only at this time. To purchase with a Credit Card you must reside in the United States or Canada. Kitco is unable to accept pre-paid credit cards for purchase transactions.

Kitco currently accepts PayPal for purchase transactions in U.S. or Canadian Dollars, with a value up to $10,000 for new accounts or a non-verified shipping address, and up to including $25,000 for verified shipping addresses. To purchase through PayPal you must reside in the United States or Canada. Purchases of Kitco Pool or VaultChain cannot be paid by PayPal.

In some cases, Kitco may require additional information from you to process orders paid by Credit Cards or PayPal. This verification step is done to protect both our customers, and Kitco. Prefer not to complete the verification? You can choose another payment method instead. If you chose to send in a different method of payment and your credit card or PayPal account has been charged, you will be reimbursed within 24-48 hours.

Yes. We'll ask for your credit card information when it's needed to complete your transaction. We may need a valid Visa or MasterCard credit card to confirm your price, pay for your purchase transaction, or charge certain fees (such as shipping and insurance fees) if you opt to pay them by credit card. If a market-loss amount or other fee applies, it may be charged to the card on file.

Kitco has put in place several advanced technological security measures to protect your personal data. Kitco is PCI compliant (https://www.pcisecuritystandards.org/). Prefer to give your credit card information by phone? You can call us at 1 877 775-4826 or 514 313-9999

It is both safe and convenient to purchase precious metals from Kitco with your credit card. Kitco is PCI Compliant (Payment Card Industry Data Security Standard). Some orders may need an additional review to help keep your payment and account secure.

Yes, you can pay for your purchase with cash. Here's what to know before you visit:

• Cash payments can be made only at our Montreal Counter (open 8:30 a.m. to 4:00 p.m. ET, Monday to Friday)
• Only payments in U.S. dollars, Canadian dollars or Euros can be made with cash 
• Kitco can only accept payments up to a maximum of $40,000 CAD, $30,000 USD or €26,000 EUR  cash limit per day and per transaction.
• We ask that 50% of the note denominations be in $50 and $100 USD/CAD or €100, €200, €500 EUR.

Purchases of all sizes, including those made online or over the phone can be paid for fully or partially with cash as long as the purchase is being picked up at our Montreal Counter. Purchases being delivered to you cannot be paid for in cash. Pound sterling payments cannot be made in cash.

Most international wire transfers pass through at least one intermediary bank. Intermediary bank fees are levied by these intermediary banks and not by the sender or recipient bank. If you specify the exact amount that should reach Kitco, your bank could advise you on how much more money you need to send to cover the intermediary bank fees. Usually, an additional U.S. $25 should be enough to cover these fees.

Sales tax may apply to orders shipped to certain U.S. states, depending on the products you purchase and local tax regulations. Since tax rules vary by state and product type, we recommend checking our U.S. Sales Tax Information page for the latest details.​​