popup message
Online Store Home > Frequently asked questions > VaultChain™

VaultChain™ Gold & Silver

Find more information below on a way to own digital gold and digital silver using modern blockchain technology. 

  1. What is VaultChain™ and how does it work?

    VaultChain™ allows you to buy and sell gold & silver digitally.

    Your holdings are held physically at the Royal Canadian Mint, and the transaction is completed using a blockchain distributed ledger for data accuracy, real time tracking and auditability.

    What is blockchain technology?

    The VaultChain™ blockchain creates an immutable record of transactions and account balances using cryptography, meaning the records are tamper-proof through time. Transactions must be cryptographically signed by platform participants to prove their authenticity, including registration of investment grade physical gold and silver that underlies the platform, which must be cryptographically signed by the Royal Canadian Mint.

    Tradewind and the partners it appoints are responsible for adding your gold and silver holdings to the blockchain.

    What is the Tradewind platform?

    The Tradewind Platform is an electronic market and blockchain technology solution that connects market participants and enables them to deal in VaultChain™ Gold and VaultChain™ Silver.

    How do I trade VaultChain™

    Open your account and trade online 24/7 using our online store, or contact our customer service team to set up an account and place your order. Our customer service team is available from Monday to Thursday, 8:30am - 10:00pm Eastern Time, and Friday, from 8:30 a.m. to 5:00 p.m. ET, at 1-877-775-4826.

    Once your price is locked in, send Kitco your payment. Once payment has cleared, your VaultChain™ ounces will be transferred to your account using blockchain technology to confirm and store the transaction. Your holdings are trackable via the distributed ledger, which you have access to 24/7.

    Are there any fees involved?

    With Kitco VaultChain™  you will be able to enjoy unlimited transactions, holdings, and storage for ONE LOW ANNUAL FEE OF $100 (+ tax). That all-inclusive fee covers you for an entire year of buying and selling digital metals online 24/7, without any hidden charges. 

    The all-inclusive annual fee is paid by accounts that contain digital assets in either gold and/or silver. The fee is prorated for new accounts, and is charged at the moment of making your first transaction. This means:

    • If your first transaction is done from January to March, a $100 fee is applicable*
    • If your first transaction is done from April to June, a $75 fee is applicable*
    • If your first transaction is done from July to September, a $50 fee is applicable*
    • If your first transaction is done from October to December, a $25 fee is applicable*

    After your first transaction, active accounts with gold and/or silver holdings are then charged the full annual fee every January 1st.

    *Plus Tax. As Kitco is based in Quebec, applicable Quebec sales tax (GST & PST) applies. For details, see our Terms and Conditions

    How do I view my VaultChain™ holdings?

    You may view your VaultChain™ holdings by logging into your Kitco account where you will have access to your Tradewind distributed ledger dashboard. Your dashboard contains information regarding pending and settled transactions, as well as your VaultChain™ Gold and VaultChain™ Silver balances.

    How can I pay for Vaultchain Gold or Silver?

    Many of Kitco’s regular methods of payment are accepted for VaultChain™ Gold and VaultChain™  Silver transactions. VaultChain™ transactions cannot be paid using PayPal or credit card.

    Is there a maximum or minimum?

    VaultChain™ Gold is available in as little as 0.001 oz of gold. and VaultChain™ Silver is available in as little as 0.01 oz of silver.

    Upon placing your first VaultChain™ Silver transaction, a minimum of 100 oz must be purchased. Subsequent VaultChain™ transactions in gold or silver can be in any amount of ounces.

    Can I trade physical gold or silver for my VaultChain™ holdings?

    Yes, Kitco is able to trade in your physical gold or silver to VaultChain™ Gold or VaultChain™ Silver holdings after testing and verification of your metals. 

    You may also exchange your VaultChain™ ounces for precious metal bullion products that Kitco has available in stock. Note that you will be charged fabrication, shipping, and insurance costs when you convert VaultChain™ holdings for precious metal bullion products through Kitco.

    Are my VaultChain™ holdings audited?

    The Royal Canadian Mint is a Crown Corporation therefore does audits through the Attorney General. Their holdings, including those held in trust of VaultChain™ Gold and VaultChain™ Silver customers, are on public record.

    What is the difference between VaultChain™ gold or silver and a gold or silver ETF?

    Each unit of an ETF represents ownership in a fund or trust that, in turn, holds physical gold or silver with a bank or other depository. The fund, or trust, charges owners an annual fee to cover various costs. Final beneficial owners do not control the underlying asset and cannot take physical delivery. VaultChain™ Gold and VaultChain™ Silver is physical gold and silver owned directly via a blockchain database; there is no intermediary trust or fund, and it is deliverable in full.

    What is Kitco VaultChain™️ Institutional?

    VaultChain™ for institutions, is Kitco’s new offering for a wide range of financial institutions. It allows your customers to easily trade gold and silver using blockchain technology and benefit from low transaction costs, fast settlement times and ability to convert to physical bullion at any time. Learn more at Kitco Digital Metals.

Kitco Metals Inc. BBB Business Review
Live Chat button

Be the first
to get alerts on…

Back in Stock icon "Back in Stock" physical bullion
Back in Stock icon Time-sensitive market moves
Back in Stock icon Exclusive offers and information

You can withdraw your consent at any time



Prenez un
Book an