Whether you are looking to sell gold or silver, physical bullion or Kitco Pool, below are the answers to the top questions regarding how to sell your precious metals to Kitco. Looking to sell precious metal scrap? Use our selling precious metal scrap guide for more information, or call 1 877 775-4826 (Monday to Thursday, 8:30 a.m. to 10:00 p.m. ET and Friday, 8:30 a.m. to 5:00 p.m. ET).
Kitco Metals Inc. buys the following types of products:
This section of the FAQs pertains to the sale of precious metal bullion products to Kitco. For further information on selling scrap metal, see our Selling scrap metal FAQs or call 1 877 775-4826 (Monday to Thursday, 8:30 a.m. to 10:00 p.m. ET and Friday, 8:30 a.m. to 5:00 p.m. ET).
Large bars (100oz and 400 oz gold) and Kitco Rhodium Sponge can only be sold over the phone (1 877 775-4826 or 514 313-9999). To sell any other precious metal bullion product online:
To see what you need to do confirm your price and when you can do so, see “When is the price of my sale confirmed?”
For further information, call 1 877 775-4826 or 514 313-9999.
You may have the price of your sale confirmed at one of the following junctures:
NOTE: Kitco guarantees the price that is confirmed on the packing slip only if your package:
*If your sale includes items listed under the Other products section, your price can be confirmed only when Kitco receives and verifies your shipment.
Yes, you can ship precious metal bullion products to Kitco without confirming a price. You may also confirm a price before we physically receive your products (as long as you are not selling any items listed under the Other products section). If you have not confirmed a price before dispatching your products or while they are in transit, we will price your shipment at the market price that prevails when we receive it.
We can also convert your precious metal bullion products into Kitco Pool, which you can hold indefinitely. This is an excellent option if you no longer want to hold precious metals in physical form and still want to watch the market and sell at a later date.
Yes, Kitco has multiple locations in the northeastern United States and Canada at which you can personally drop off items that you are selling to Kitco. Note however, that depending on where you deliver your package, Kitco may charge a drop-off fee of up to $70 for each package and that some locations may not accept drop-offs of certain items.
For further information or to make a drop-off appointment, call 1 877 775-4826 or 514 313-9999.
When shipping your items to Kitco (whether with Kitco’s assistance or on your own), it is very important to pack them as indicated in our shipping instruction sheet. Alternatively, you can watch our informative video that details how to prepare your shipment.
Shipping products with Kitco’s assistance
Kitco can assist you with shipping and insurance if you are based in the United States or Canada. You will be able to opt for Kitco-assisted shipping (which is usually faster, more discreet and secure and more cost-effective than a privately dispatched courier shipment) while processing your sale online or over the phone.
For standard packages (up to 50 pounds or $100,000 value), our shipping and insurance charges are usually as follows:
While processing your sale online or over the phone, you can also opt between having your package picked up (from the address associated with your account) and dropping it off at the courier yourself. If you choose the drop-off option and change your mind, call 1 877 775-4826 or 514 313-9999 to ask about or schedule a pick-up.
Large or non-standard packages (such as those containing 500-coin Monster Boxes, 100 or 400 oz gold bars, more than 700 oz of product, more than $100,000 worth of product, etc.) usually cost more to ship and insure than specified above. Kitco may be able to assist you with shipping and insuring such packages, but this cannot be done online. Please call 1 877 775-4826 or 514 313-9999 to inquire about shipping large/non-standard packages or shipping from outside the United States or Canada.
Shipping products yourself
You can also choose to undertake your own shipping. We strongly recommend that you use a courier service such as FedEx or UPS and that you have your package insured. For added security, please ensure that:
Under certain conditions, you need to deposit funds to make a sale and confirm a price. The deposit requirements depend on your country of residence (or the location of your principal place of business) and the total value of your open transactions*, as follows:
Within the United States or Canada
Total value of all open transactions* | Price confirmation requirements |
---|---|
Up to $50,000 | No deposit required, but a valid Visa or MasterCard credit card number† must be submitted. |
Over $50,000 and up to $100,000 | You may be required to provide a valid Visa or MasterCard credit card number† and are required to have 15% of the total value of all open transactions in cleared funds on your account or in cleared Kitco Pool holding, VaultChainTM holding, or Kitco Allocated Storage deposits‡ |
Over $100,000 | You may be required to provide a valid Visa or MasterCard credit card number† and are required to have 25% of the total value of all open transactions in cleared funds on your account or in cleared Kitco Pool holding, VaultChainTM holding, or Kitco Allocated Storage deposits‡ |
All other countries
Total value of all open transactions* | Price confirmation requirements |
---|---|
Up to $20,000 | No deposit required, but a valid Visa or MasterCard credit card number† must be submitted. |
Over $20,000 and up to $100,000 | You may be required to provide a valid Visa or MasterCard credit card number† and are required to have 15% of the total value of all open transactions in cleared funds on your account or in cleared Kitco Pool holding, VaultChainTM holding, or Kitco Allocated Storage deposits‡ |
Over $100,000 | You may be required to provide a valid Visa or MasterCard credit card number† and are required to have 25% of the total value of all open transactions in cleared funds on your account or in cleared Kitco Pool holding, VaultChainTM holding, or Kitco Allocated Storage deposits‡ |
*For the determination of collateral requirements, the value of all open transactions (outstanding/incomplete purchases and sales) is considered in addition to the value of the current sale. Sales of Kitco Pool, VaultChainTM or Kitco Allocated Storage deposits are not included in open transactions. The value of your open transactions is considered in U.S. dollars if your current sale is in U.S. dollars. For sales in other currencies, your open transaction values are considered in the equivalents of U.S. dollars, rounded up to the nearest $1,000.
† Your credit card will only be used to confirm your price and, at Kitco’s discretion, to recoup any market loss charges and other fees that may become payable.
‡Funds on account are considered cleared when there are no holds placed on the funds. A cleared Kitco Pool holding, Kitco Pool holding, VaulChainTM holding or Kitco Allocated Storage deposit is one that is fully paid for and against which no claims are outstanding.
Depending on your country of residence (or the location of your principal place of business), you may choose to be paid by any of the following methods:
Method of payment | U.S. and Canadian customers | Customers from other countries | Service fee |
---|---|---|---|
Check sent by regular mail* | ✓ | × | None |
Check sent by courier* | ✓ | × | $30 |
USD or CAD bank wire sent to a bank in the USA or Canada† | ✓ | ✓ | $40 |
USD or CAD bank wire sent to a bank outside the USA and Canada†† | ✓ | ✓ | $60 |
GBP or EUR bank wire‡ | ✓ | ✓ | £50/€60 |
Bullion products normally carried by Kitco | ✓ | ✓ | None |
Credit to the funds on your account | ✓ | ✓ | None |
Credit to your Kitco Pool account | ✓ | ✓ | None |
*Checks can only be sent for USD or CAD payments to US/Canadian residents.
†USA and Canada - For US residents sending a wire to a Canadian bank or Canadian residents sending a wire to a US bank, international wire fees will apply as funds are being sent out of the residing country.
†Canada - In order to be compliant with new local regulations, all wire payments sent to Canada must include the full address of the beneficiary. An address with a PO Box will not be accepted. Payments may be delayed or rejected by the intermediary or beneficiary bank due to insufficient information.
††For USD or CAD bank wires sent to banks outside the USA and Canada, Kitco will pay all intermediary bank fees.
‡Payments in GBP or EUR can only be made by bank wire or credited to funds on account.
Kitco strives to verify and process your sale within 48 hours after being delivered to our facility. Due to a significant increase in sales, there may be occasional delays beyond this timeframe. We're working hard to get back to our normal processing times soon. Thanks you for your patience.
Kitco usually sends you your payment within 24 to 48 hours of receiving and verifying the shipment of the products you are selling. Depending on the method by which you choose to be paid, it can take up to 10 business days for you to actually receive your payment. In cases where there is a discrepancy in your order, for U.S or Canadian statutory holidays, extraordinarily high market activity, very high-value sales and other unforeseeable circumstances (such as transport strikes or natural disasters), the processing of your sale and the sending of your payment may be delayed.
Method of Payment | Time Frame to Receive |
Check sent by regular mail | 10-15 business days |
Check sent by courier | 2-3 business days |
Domestic Bank Wires | 1-2 business days |
International Bank Wires | 2-5 business days |
The more commonly sold items are listed in Kitco’s ‘Popular Products’ sell pages. If you have an item or items that do not appear in these lists, your item may fall into our ‘Other Products’ list. Other products are miscellaneous items such as bars, coins, and rounds and hold a lower purity. Junk silver coins of various purities also fall into this category.
If you are unsure if Kitco can buy your precious metal, do not hesitate to call us at 1 877 775-4826 or 514 313-9999, or email us at info@kitco.com with detailed pictures. You can also place a pending transaction in which your prices are confirmed once Kitco receives and verifies your metals. Place an order this way ensures that you are not responsible for any potential market loss that may occur.