Kitco Allocated Storage

What is the Kitco Allocated Storage program?

The Kitco Allocated Storage service allows you to purchase precious metal bullion products from Kitco and store them on a segregated and allocated basis. This means you have title to specific coins / bars in highly secure storage facilities in Canada, Hong Kong, or a COMEX approved depository in the US. Cayman Islands storage is also available (certain conditions apply). Kitco Allocated Storage customers can withdraw, add to, or sell their precious metal holdings at any time.

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What are the advantages of the Kitco Allocated Storage program?

The Kitco Allocated Storage program allows you to easily store and protect your precious metals. The benefits of our program are:

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How do I enroll in the Kitco Allocated Storage program?

Call 1 877-775-4826 (US and Canada) or 514 313-9999 (Worldwide) to speak to our trained precious metals agents. We are here to help from 8:30 a.m. to 10:00 p.m. ET, Monday to Friday.

Our friendly personnel will offer you an enrolment package, which includes your Kitco Allocated Storage Agreement and a personalized proposal.

If you donít have time to call today, simply complete our online quote form. Our dedicated team will respond within 1 business day.

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What kinds of precious metal products can I hold in my Kitco Allocated Storage?

All bullion products sold by Kitco are eligible for storage*:

Gold Silver Platinum
All gold products are eligible in minimum increments of 10 oz. All silver products are eligible in minimum increments of 500 oz. All platinum products are eligible in minimum increments of 10 oz.
*Storage for non-listed items may be possible. Please contact us.
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Where are the precious metals in my Kitco Allocated Storage stored?

Precious metals held in your Kitco Allocated storage are stored in the secure storage facility of your choice.

Kitco offers storage in Canada, Hong Kong, or a COMEX approved depository in the US. Cayman Islands storage is also available (certain conditions apply).

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Can I visit the storage facility to view my holdings?

No. For security purposes, only those with appropriate high level security clearance can enter the precious metals storage facilities.

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What are the costs associated with the Kitco Allocated Storage program?

Storage fees are based on the quantity and type of precious metals stored. Our competitive rates are personalized for your holdings. Fees are billed monthly.

A precious metals transfer fee of $35 (plus applicable taxes) applies for each sale of precious metals from your Kitco Allocated Storage.

An administrative withdrawal fee of $75 (plus applicable taxes) applies when you withdraw precious metals from your Kitco Allocated Storage. Additional shipping, handling and insurance charges may also apply.

To receive a personalized quote for storage fees, please call 1 877-775-4826 or 514 313-9999 to speak to our trained precious metals agents. We are here to help from 8:30 a.m. to 10:00 p.m. ET, Monday to Friday.

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How will I be invoiced my monthly fees?

You can select to receive your detailed monthly invoice from Kitco via email or postal service. Payment is due within thirty (30) days.

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How do I pay my storage invoice?

We accept by the following payment methods:

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How do I add precious metals to my Kitco Allocated Storage?

To add precious metals to your storage, please call 1 877-775-4826 or 514 313-9999. Our trained precious metals agents will help you buy eligible precious metals products, and will have them transferred to your Kitco Allocated Storage. It is sometimes possible to transfer and store precious metals currently in your possession. Please call and we will help you determine eligibility.

We are here to help from 8:30 a.m. to 10:00 p.m. ET, Monday to Friday.

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How do I sell precious metals from my Kitco Allocated Storage?

To sell any or all of the precious metals held in your Kitco Allocated Storage, please call 1 877 775-4826 or 514 313-9999. We are here to help from 8:30 a.m. to 10:00 p.m. ET, Monday to Friday.

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How do I withdraw my precious metals from my Kitco Allocated Storage account?

A withdrawal is defined as the physical transfer of precious metals out of your Kitco Allocated Storage and into your possession. Precious metal products cannot be re-deposited into your Kitco Allocated Storage once you have withdrawn them.

To withdraw all or part of the precious metals held in your Kitco Allocated Storage, please complete the Notice of Withdrawal Form[RC1] and send it to us by email, mail or fax.

Email:  info@kitco.com

Postal: Kitco Metals Inc.
           620 Cathcart, Suite 900
           Montreal, Quebec H3B 1M1

Fax:    1 514 875-6484

In order to ensure security, Kitco will confirm all withdrawal requests by phone.

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Can I view my current Kitco Allocated Storage holdings?

Yes. You can view your holdings online, by signing in to your Kitco account., and selecting the Kitco storage tab.

Your monthly storage invoice also provides the details of your holdings.

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Are my Kitco Allocated Storage holdings audited?

Yes. Your Kitco Allocated Storage holdings are internally audited by Kitco three times a year. They are also audited once a year by an independent third-party auditor, at the beginning of each year. You will receive a free written report of this independent external audit. Your report will confirm the type and quantity of precious metals in your holdings.

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Can I request more than one independent audit report per year?

Yes. You may request additional third party audits, at your cost. One annual independent audit is included in your storage fee.

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Are my Kitco Allocated Storage holdings insured?

Yes. All precious metals held in Kitco Allocated Storage are fully insured. The full cost of insurance is included in your storage fees.

More detailed information regarding your coverage, including limited exclusions, is provided in your Kitco Allocated Storage Agreement.

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